Info

Reservation Services and Information Available

The www.digitickets.gr portal provides its users with an impressive range of options and information services. Our aim is to provide the end user with a dynamic integrated information environment that facilitates trip planning and preparation.

Concise List of Supported Services:

Book a round trip ticket online (with the same arrival and departure location) using a different ferry company for each leg of the journey.
Online booking for pet tickets.
Learn about low-priced routes to various destinations for a given period.
Learn about special offers from ferry companies for a given period.
View various shipping companies’ announcements.
Learn about the routes and destinations of various shipping companies and view the results on a map.
Select departure and destination ports interactively on a map.
Receive a live weather update for up to 7 days.
Find contact information for port authorities.
Find contact information for shipping companies’ central agents, where tickets may be picked up.

Digitickets.gr: No Extra Charges

The ticket prices displayed on www.digitickets.gr and used to calculate the cost of tickets are the official rates charged by each ferry company, without any extra charge added to them.

A surcharge is added to the total cost of the reservation in the following case:

Shipping Fees

If the user selects the option to receive tickets by courier, then the system will automatically calculate the shipping fees.

The final fee depends on both the tickets’ cost and the delivery location. The system will allow you to calculate the shipping cost before your final selection of your tickets’ delivery method.

The maximum fee for shipments within Attica is 3 (three) euros.
The maximum fee for shipments outside Attica is 7 (seven) euros.
The maximum fee for shipments outside Attica in remote areas is 10 (ten) euros.

Check-In

When traveling, it is important to have with you your ID card or passport (if traveling abroad), or the new type of ID for Turkey and EU countries, along with your ticket, and to present them, if asked, during the process of boarding (check in).

Furthermore, if you are eligible for a special discount, you should have with you the appropriate required documents (e.g. a student ID).

Caution: You must show your printed ticket to be allowed to embark. The printed ticket is required, and it cannot be replaced by your reservation number or any other equivalent document.

In general, data that you entered during your electronic reservation process must be identical to the data on documents presented while traveling (for passengers and vehicles).

Passengers’ Age categories

Adults: All passengers over 10 years old.
Children: Passengers between 5 – 10 years old.
Infants: Passengers younger than 5 years old.

When booking you should identify the age category of each passenger. The ferry companies often provide reduced fares for Children (usually half the price of the regular fare), and free boarding for Infants. All that is required from you is to correctly register the age category of each passenger.

Seat Selection

Ferry companies do not provide the option of selecting specific seats through an online booking system. The system will attempt to place all passengers who are booking together on adjacent or nearby seats (based on availability at the time of your transaction). If there is an exception to the above rule (and a seating plan exists for a certain type of ship), a special mark will appear on your screen, and you can contact us at 210-6090451 or e-mail us at info@digitickets.gr to help you complete your booking by choosing the seats you prefer.

PTA Tickets - Web Check-in

Tickets bought on the internet are PTA tickets. These tickets must either be issued online via web check-in, as explained under A, or printed out as described under B. However, not all ferry companies allow web check-in (A). Even if they do, you may print out your ticket (B) if you prefer, although web check-in (A) is more convenient when it is possible, especially if you have a smart phone.

A. If your ferry company supports web check-in, next to your ticket reservation number you will see a URL link: Web Check-in - Smart Ticket. This link will direct you to the web check-in site of the ferry company, where you should follow the instructions to issue your web ticket on your smart phone, or issue your ticket online and receive a PDF you must print out (at home, at your hotel, or wherever it is convenient) and bring with you to the ferry boat.

B. If your ferry company does not allow web check-in, you must print out your tickets at a travel agency near you, or at the port. Usually there are local travel agents’ kiosks at the port where tickets can be printed; for that reason, it is a good idea to be there 15 to 30 minutes earlier than usual. At the end of the e-mail received with a reservation, we describe the central agencies where you can print the tickets. To print them, it is necessary to provide the local agent with the reservation number written on the ticket.

Please note that for a multi-leg trip you will have to follow the steps mentioned above (A and/or B) for each ferry company and reservation you have.

Ticket Payment

The available payment methods are listed below:

Card (debit, credit or prepaid card)
The types of cards supported by the payment system are the following:
- Visa, Visa Electron
- MasterCard

Bank deposit (if allowed)
The deposit should be made in one of the following accounts:
Alpha Bank : GR4901401450145002320005588
Eurobank : GR3302602680000490200492665
Piraeus bank : GR6201720540005054090865600
National bank : GR4901101780000017800818258
Payment in cash at our offices (if allowed)

In both of the last two cases the user must first make a reservation, then make a payment and finally ask, the help desk, for a printed ticket.

You should also know that in the case of a reservation, prices may be changed by the shipping companies without prior notice before ticketing.